Privacy Policy

Privacy Policy

Last updated: March 1, 2025

Charlotte Lapierre, Financial Security Advisor, is committed to ensuring the confidentiality and security of personal information of her clients and visitors in compliance with Quebec's Law 25, the Personal Information Protection and Electronic Documents Act (PIPEDA), and the Canadian Anti-Spam Legislation (CASL). This policy describes the collection, use, and protection of your personal data.

🚨 Notice to International Visitors 🚨 This site is intended exclusively for residents of Canada. If you are in Europe (EU), please note that we are not subject to GDPR and your information is not processed according to European standards 🇪🇺❌. ➡️ Consider leaving us before being tracked by a Facebook pixel or a session cookie! 😉

1. Collection of Personal Information

We collect personal information to provide you with our financial services, including:

• Identification Information: Name, first name, email address, phone number.
• Financial Information: Income, investments, insurance needs.
• Behavioral Data: IP address, cookies, interactions on our site.

2. Use of Your Information

Your data will be used to:

• Provide and improve our financial advisory services.
• Comply with legal and tax obligations.
• Send marketing communications (with your consent, in compliance with CASL).
• Protect against fraud and ensure cybersecurity.

3. Data Security and Protection

We implement strict cybersecurity measures:

• Data encryption and restricted access.
• Protection policies against cyberattacks.
• Ongoing training of our staff to ensure compliance.

In the event of a data breach, we will notify the Quebec Access to Information Commission, as required by Law 25.

4. Data Retention and Storage

Your information is retained for as long as necessary for our services or as required by law:

• Data related to financial advice is kept for up to 7 years after the end of our services.
• You may request the deletion of your data unless legally required to retain it.

5. Your Rights (Law 25, PIPEDA)

You are entitled to the following rights:

• Right of Access: You can request a copy of your data.
• Right to Correction: Correction of inaccurate information.
• Right to Withdrawal: Unsubscribe from electronic communications.
• Right to Be Forgotten: Deletion of your data (if no legal obligation opposes it).

📩 For any request, contact us at: info@charlottelapierre.ca or at +1 450-566-3582.

6. Cookies and Tracking Technologies

We use cookies to enhance the user experience.

• Essential Cookies: Necessary for the proper functioning of the site.
• Analytical Cookies: Google Analytics to improve our services.
• Advertising Cookies: Facebook Pixel, Google Ads (only with explicit consent).

You can change your cookie settings in your browser at any time.

7. International Data Transfers

We primarily host our data in Canada, but some service providers may be located internationally.
All transfers are protected by strict confidentiality agreements.

8. Consent and Electronic Communications (Canadian Anti-Spam Legislation - CASL)

We adhere to CASL rules regarding promotional emails:

• Prior Consent: We do not send emails without your agreement.
• Unsubscribe Link: Each communication includes an option to easily unsubscribe.
• To manage your preferences, send an email to info@charlottelapierre.ca.

9. Data Protection Officer (Law 25 - Quebec)

📌 Officer: Charlotte Lapierre

📩 Contact: info@charlottelapierre.ca

📞 Phone: +1 450-566-3582

If you have an unresolved concern, you can contact the Quebec Access to Information Commission (CAI).

10. Changes to the Privacy Policy

We reserve the right to update this policy based on legal developments.

📅 Last updated: March 1, 2025

🔹 Any significant changes will be communicated via email or on this page.

11. Compliance with Regulations

• ✅ Law 25 (Quebec) – Protection of personal information.
• ✅ PIPEDA (Canada) – Data privacy and security.
• ✅ CASL – Anti-spam law and management of electronic communications.
• ✅ GDPR-Proof (minimum scope if European traffic).

📞 Have questions? Contact us at info@charlottelapierre.ca